Returns Policy

Given our business model (direct shipping from China with no local inventory), we take our return and exchange policy very seriously to ensure your full peace of mind.

When are you eligible for a return or exchange?

The part is defective or has a manufacturing fault
You received the wrong part
The part was damaged during shipping

Your options

Depending on the issue, you can choose between an exchange for the correct part, or a full refund.

To start a return or exchange, contact us via the "Support/Tickets" section in your account, or the Contact Us page, with photos showing the issue.